Rob said he Smiled and Thanked his waitress
Each time she brought him water, a napkin,
So when he found a piece of wood in his soup
his waitress got her manager.
The manager Erased the cost of the soup
from his bill. Got him a 2nd bowl of soup.
And told the waitress to bring Rob anything
similar as a Bonus.
So Rob got an Extra Piece of cherry pie.
Pretty good Results from 5 smiles and
5 Thank You's BEFORE the soup arrived.
Glenn (As told by Rob)